Retention Schedule

Document	Retention Period	Retention Period Source	Recommended Retention Period	Comments
1.0 PCN
PCN Data, Including specific Vehicle Data, Registered Keeper/Person Liable Data, incoming correspondence and outbound Fulfilment (including but not limited to Representations, Appeals, Statutory Declarations, Enquiries and Complaints, Debt Recovery, call recordings and PCN payment details relating to individual PCN)	Minimum 2 Years	BPA & DVLA	Unpaid – 6 Years unless it is needed for longer to complete the delivery of the service we have agreed to provide Paid – Registered Keeper/Person Liable Data held for 6 months Cancelled – Registered Keeper/Person Liable Data held for 30 days	Best Practice
VRM Data	2 Years	BPA & DVLA	2 years	For the purposes of the BPA / DVLA audit
Image of capture event – Contraventions	6 Years	BPA & DVLA	SRP	Best Practice
VOI Images and associated audit Data	26 weeks	BPA & DVLA	26 weeks	For the purposes of the BPA / DVLA audit
VOI Data – where consent is the lawful basis	N/A	N/A	Until consent is withdrawn	Example: where an application has been received from self-excluders
VOI Data – where legitimate interests is the lawful basis	N/A	N/A	Until either: a) GN receive a client request to stop processing or b) GN are made aware of a change of vehicle ownership or c) There has been no vehicle activity on the system for 1 year	Example: where processing is necessary for the health & safety of GN or client staff and/or for the prevention and detection of crime.
General customer correspondence	2 years	BPA & DVLA	2 years
2.0 ANPR
ANPR	26 weeks images	BPA & DVLA	26 weeks images
3.0 POPLA
POPLA	2 Years	BPA & DVLA	6 Years unless it is needed for longer to complete the delivery of the service we have agreed to provide
4.0 Permits
Permits	18 months	Internal	18 months

Operations Director, CP PLus Limited (T/A GroupNexus): Ian Langdon

Date: 11.11.24 v3.5