Meet the team
The senior team at GroupNexus has been at the forefront of the parking industry for over two decades, driving improvements and innovation. You can therefore be confident that when you partner with us, you will be working with the best and most experienced team in the parking industry.
As a co-founder of the business, Ian has seen the company grow from a start-up, to one of the leading car park management companies in the UK employing over 300 people with over 1,200 sites under their management.
As Operations Director Ian is particularly proud of the company’s staff retention rate and even prouder of the fact that his top-level management team of Operations Managers have all been promoted from within. He believes this shows the value the company has derived from its investment in training and personal development.
Although the industry has changed dramatically since Ian began his career in 1991, he is key to ensuring that the values that helped the company grow, such as a quality service and putting the customer first, are maintained through the training programs, processes and company ethos.
Grahame joined CP Plus in 1995. Coming from a small business background his ‘hands on’, service orientated approach fitted in perfectly with the business outlook.
Charged with the responsibility of breathing new life into the company’s development and marketing activities, he has continued innovating its products and services ever since. He has been instrumental in the creation of GroupNexus, from a company that managed 28 sites when he joined to its current portfolio of over 1,200.
Realising that the future was going to be all about technology and being curious about where this would take business, Grahame has been the driving force in moving the company’s IT infrastructure and services into the 21st century.
Under his direction, the business constantly looks to innovate and review its services and as such has widened its portfolio. GroupNexus now offers a range of non-core services to clients, such as security and facilities management. Grahame is a Board Member of the British Parking Association, regularly speaking at industry events and inputting into the new Parking (Code of Practice) Act.
Tamsin joined the Board of CP Plus in April 2010, helping to take CP Plus to the next stage in its development. Having completed her Chartered Accountancy training with Ernst & Young in London in 1994, Tamsin worked across a number of business sectors including Oil, Insurance, Defence and Telecoms, enjoying exposure to clients facing change and challenges.
With her practical and solutions-based approach, Tamsin decided that her interests lay in assisting companies to grow and manage transformation. After leaving Ernst & Young, she went on to work with SMEs, working her way up to Finance Director. During this time, Tamsin’s focus was on implementing new business practices and introducing meaningful and timely management information, to enable companies to make informed decisions. Having gone through a turnaround with one company, she decided to focus specifically on this area and set-up her own consultancy which worked with SMEs in periods of change and/or crisis.
In her consultancy she has worked with a wide range of businesses, including advertising agencies, brand consultancies, events management, and a small investment fund. Tamsin carried out projects such as valuing businesses, due diligence, setting-up financial systems, staff training and turnarounds.
With a background in engineering, Gavin turned his hand to car parking in 1999 when he joined CP Plus’s Development Team.
Gavin and his team guide potential clients through the process of a selecting a parking scheme and offer specialist advice to ensure that the best possible solution is selected. With a commercial focus to maximise efficiency of parking spaces and a service ethos to improve the customer experience.
With a consultative approach, Gavin has been instrumental in taking the business into new sectors and environments and manages a large number of client relationships which have been key to maintaining the firm’s stability and growth.
With a genuine interest in parking technologies and innovation, Gavin has developed systems in conjunction with equipment and solution providers to deal with unique and sometimes quirky parking scenarios.
Some say that car parking is not ‘rocket science’, however Gavin insists that his Quantum Leap from engineering to car park management is set to change that.
Elli joined Ranger Services in 2004 shortly after its inception; and was appointed as CEO in 2012/13. The exponential growth in the business during his time as CEO led to the acquisition of the company by CP Plus in 2015.
Elli completed a diploma in humanistic counselling; and achieved an MBA with merit from Imperial College London, both of which underpin his commitment and ability to grow a business whilst maintaining the core values that put people and customer needs at the heart of the vision.
Over the last four years Elli has been closely involved in the integration of Ranger and CP Plus, seeing the companies grow into one of the largest and most profitable car parking businesses in the UK. He has been at the forefront of market-leading innovation, introducing and launching new products and services that have now become the de facto standards across the car parking industry, including both patented and award-winning solutions.
Yvette has a background in the legal profession, specifically working in Alternative Dispute Resolution. Prior to starting her current role, she worked for 21 years at the Chartered Institute of Arbitrators starting as an Administrator, Office Manager and latterly Service Delivery Manager, responsible for managing in excess of 8,000 arbitration and adjudication cases per annum in compliance with statutory legislation and managing a team of 19.
Yvette has been with the company since 2013, initially managing a team of 5. Yvette’s department has now expanded considerably including overseeing all manual image verifications, PCN issuance, appeals and compliance with the British Parking Association Code of Practice.
Yvette is a firm believer in helping her team to work as efficiently as possible, working on various projects including reviewing all processes relating to the Enforcement Team with a view to streamlining and digitalizing as many processes as possible.
Alisa joined GroupNexus as Head of Marketing in 2019 with the aim of driving the brand forward. Alisa is an innovative and strategic thinker, who utilises new trends, technology and best practices to deliver best in class marketing solutions. She’s focused on positioning GroupNexus as the market leading parking solutions provider, to both our traditional clients, as well as the wider data and marketing communities.
Alisa bring a wealth of experience in data driven marketing and brand development gained through her roles at Ogilvy, Wunderman and specialist marketing agencies for clients including Odeon, British Airways, American Express and Shell.
Jonah joined GroupNexus in 2019, bringing extensive client-facing experience from multiple sectors within the engineering field. He was formerly an Account Director at Virgin Media, responsible for their largest financial sector Wi-Fi client, and General Manager at Tetratab , an SME manufacturing rugged tablets for the emergency services and commercial fleet market.
Jonah is Head of Account Management at GroupNexus and is fortunate to work with a very experienced team. He strongly believes in ‘putting the client first’ and has helped shape the new CRM system that has been recently rolled out across the business. He is a strong believer in the power of data and is very excited about our new Insights portal which allows the client to have full control of their estate.
Natalie joined the company in April 2016 as a Project Manager and quickly progressed to the Head of Implementation creating the Implementation Team for GroupNexus.
Helping grow the business from site survey and client consultation through to installation and implementation of products and services.
Natalie has a background in Local Government Parking, Car Park Management and Business Services. Natalie uses her expertise to create an exceptional customer experience for all clients.
With a Diploma in Management and Leadership and previously nominated for a Staff Leadership and Motivation Award you are in safe hands with Natalie and her experienced team.
Keen to help improve you and your customers experience of Parking and Parking Management Companies, providing streamlined processes and creating clear insightful data.
Gordon is one of the big success stories of the company, having joined in 1991 and worked his way up to managing a team of some 400 field operatives.
Always on the lookout for staff who excel at their job, Gordon relishes nothing more than seeing members of his team advancing in the same way as he has done, through the various training programs that he has sought out or put together.
As the demands of the job have increased over the years, Gordon has adapted and learned to delegate, building a strong team around him to manage the company’s ISO, SIA Approved Contractor and other accreditations and has now a very competent and versatile team able to adapt to the demands and changes of modern business and clients.
Darren joined CP Plus in 2005 as an Operations Manager and rapidly expanded a large portfolio of sites delivering parking and security services across the South. Darren was instrumental in working with business development to establish the company’s first Facilities Management contract and growing this side of the business into what is now an integrated group product.
Darren has a comprehensive background in the logistics industry, having served for 22 years with the Logistics Corp within the HM Armed Forces. His varying extensive expertise includes health and safety legislation, transport policy, training and assessment of personal and operational deployment in high pressure environments.
Darren is currently Head of Quality Assurance and Standards and manages a far reaching portfolio of responsibilities, including accreditation to ISO 9001,2015 Quality Management , ISO 14001 2015 Environmental Management, Security Industry Authority Approved Contractor Scheme, British Parking Association Approved Operator Scheme and Safe Contractor, to mention a few.
Darren has introduced and controls a robust management and training system, to ensure the services provided operationally deliver an outstanding customer and client experience and regularly carries out internal audits to confirm the standards are maintained throughout the services the group provide.
Since graduating with a MA degree in Communications in 2005, Ma Li has chosen the career path of a chartered management accountant (CIMA, ACMA) to become the head of Finance and HR at GroupNexus. Mali joined the company in 2008, and now oversees the day-to-day running of the finance function, as well as supporting CEO and CFO on financial strategic planning.
Outside the working hours, Ma Li is a keen scuba diver and qualified gym instructor, and a huge fan of GBBO (for those who don’t know, The Great British Bake off).
Arvind brings over 20 years of deep technical and commercial experience including senior technology leadership roles in corporate (Vodafone, Sun Microsystems/Oracle, AXA) and start-up environments across Fintech, Mobile comms., Media & Digital healthcare in the UK, Europe and the US.
With unparalleled expertise in (and occasional contributions to) the Open Source communities, Arvind specialises in leveraging Big Data, AI and IoT capabilities for user-focussed product development, harnessing best-of-breed ecosystems in AWS and GCP to drive omni-channel Data-driven Digital capabilities.
Arvind champions GroupNexus’s transformation from two established parking management companies into a global market leader in Mobility as a Service (MaaS) at the confluence of Transport, Retail and Security.
Arvind read for a BEng. In Computer Science and Engineering at the University of London and has wide-ranging interests including racquet sports, cricket, linguistics (PiE) and thought-provoking applications of deep-learning networks based on reinforcement learning.
Seth joined GroupNexus in 2019 as Head of Products in order to oversee the transformation and development of the Nexus suite of products with the aim of ensuring that we continue to be market leaders, innovative and future focused. As the parking industry continues to rapidly pivot from being a resource–driven industry to a technology–driven one, Seth’s experience in taking technology products from idea to market will be an asset in this ever evolving and exciting industry.
Seth brings a wide-range of skills to GroupNexus, and is both founder and CEO of Dynamic Messaging for over 10 years. He has worked closely with a range of different blue-chip companies including Admiral Insurance, Ladbrokes and the PaySafe Group.
Julie joined the team back in February 2014 and has for the past five years headed up Operations within the company and is now helping to integrate the Operational Services for GroupNexus.
Julie has 33 Years of operational & General management and HR experience in the Automotive, Retail Automation & Distribution, Airline & Travel and Child Care sectors.