Retention Schedule Parking Charge Process
| Document | Retention Period | Retention Period Source | Recommended Retention Period | Comments |
| 1.0 PCN | ||||
| PCN Data, Including specific Vehicle Data, Registered Keeper/Person Liable Data, incoming correspondence and outbound Fulfilment (including but not limited to Representations, Appeals, Statutory Declarations, Enquiries and Complaints, Debt Recovery, call recordings and PCN payment details relating to individual PCN) | Minimum 2 Years | BPA & DVLA | Unpaid – 6 Years unless it is needed for longer to complete the delivery of the service we have agreed to provide
Paid – Registered Keeper/Person Liable Data held for 6 months Cancelled – Registered Keeper/Person Liable Data held for 30 days |
Best Practice
|
| VRM Data | 2 Years | BPA & DVLA | 2 years | For the purposes of the BPA / DVLA audit |
| Image of capture event – Contraventions | 6 Years | BPA & DVLA | SRP | Best Practice |
| VOI Images and associated audit Data | 26 weeks | BPA & DVLA | 26 weeks | |
| General customer correspondence | 2 years | BPA & DVLA | 2 years | |
| 2.0 ANPR | ||||
| ANPR | 26 weeks images | BPA & DVLA | 26 weeks images | |
| 3.0 POPLA | ||||
| POPLA | 2 Years | BPA & DVLA | 6 Years unless it is needed for longer to complete the delivery of the service we have agreed to provide |
Operations Director, CP PLus Limited (T/A GroupNexus): Ian Langdon
Director, Ranger Services Limited: Elli Morris
Date: 01.04.22 V3.1