Retention Schedule Parking Charge Process
| Document | Statutory Retention Period (SRP) | Statutory Retention Source | Recommended Retention Period | Comments |
| PCN Data, Including specific Vehicle Data, Registered Keeper/Person Liable Data, incoming correspondence and outbound Fulfilment (including but not limited to Representations, Appeals, Statutory Declarations, Enquiries and Complaints, call recordings and PCN payment details relating to individual PCN) | Minimum 2 Years | BPA & DVLA | 6 Years | Best Practice |
| PCN Data – Unpaid | 6 years | BPA & DVLA | Minimum 2 years | Best Practice |
| VRM Data | 2 Years | BPA & DVLA | 2 years | For the purposes of the BPA / DVLA audit |
| Statutory Declarations scanned correspondence image, Representation & Appeals scanned correspondence image | 2 Years | BPA & DVLA | Minimum 2 years | Best Practice |
| Image of capture event – Contraventions | 6 Years | BPA & DVLA | SRP | If closed the images will only be kept for two years. |
| VoSI Images and associated audit Data | 26 weeks | BPA & DVLA | SRP | |
| General customer correspondence | 2 years | BPA & DVLA | SRP | |
| Debt Collection | Un specified | BPA & DVLA | SRP | Passed to debt collection agency PCN remains live and open until such times as it has been paid |
| ANPR | 26 weeks images | BPA & DVLA | SRP | |
| POPLA | 2 Years | BPA & DVLA | SRP | |
| SAR’s | 1 Year | N/A | SRP | Best Practice |
| Permit Data | 2 Years | BPA & DVLA | SRP | |
Operations Director, CP PLus Limited (T/A GroupNexus): Ian Langdon
Director, Ranger Services Limited: Elli Morris
Date: May ’21 V3